Check your balance over the phone

To check your card balance you will need:

• The 16-digit card number printed on the front of your Visa or Mastercard gift card

• The 3-digit security code (CVV code) printed on the back of your card

Once you have your card information, follow these simple steps:

1. Call the toll-free number (877) 448-4438

2. Press option #1 from the menu

3. Enter in your 16-digit card number when prompted

4. Enter in your 3-digit security code (CVV) when prompted